Políticas de Devolución (Return Policy)

IMPORTANTE: Debido a COVID - 19 toda venta es final. No estamos aceptando devoulciones de ninguna mercancia hasta futura nitificación.

IMPORTANT: Due to Covid-19 all sales are final, we are not accepting any returns of any merchandise until further notice.

1. Período de Cancelación (Cancellation Period)

Tiene derecho a cancelar su orden en un período de 24 horas después de hacer su compra. 

(The cancellation period will expire 24 hours since you purchase the product.)

2. Address

To exercise the right to cancel, you must inform us [(Name of Jimdo Shop Owner’s shop/business, Address, plz and country, phone number and email address)] of your decision to cancel this contract by a clear statement (e.g. a letter sent by post, fax or email). You may use the attached model cancellation form, but it is not obligatory.

3. Efecto de cancelación

Si usted revoca su compra en el periodo de 24 horas, nosotros devolvemos el costo del producto y sus taxes excluyendo el costo de entrega en un periodo de 14 días. Su reintegros sera devuelto utilizando el mismo metodo de pago que realizo originalmente.
(If you revoke this purchase, we will refund all payments that we received from you, excluding delivery costs in a period of fourteen days from the days since we receive the cancelation notification.  For the refund we will use the same payment method which you originally used).

6. Right of Retention

We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

7. Devolución de Mercancía

You shall send back the goods or hand them over to us [insert the shop/business name and geographical address, where applicable, of the person authorised by your business to receive the goods], without undue delay and in any event not later than 14 days from the day on which you communicate your cancellation from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired.

8. Costs of Return Shipping

You will have to bear the direct cost of returning the goods.

9. Value Replacement for the Delivery of Goods

You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Sample Revocation Form

If you want to revoke this contract please feel free to fill in this form and send it back to us

To [email protected]:

I/We (1) hereby give notice that I/We (1) withdraw from my/our (1) contract of sale of the following goods (1)/for the provision of the following service (1), Ordered on (1)/received on (1), Name of consumer(s), Address of consumer(s), Signature of consumer(s) (only if this form is notified on paper), Date

(1) Delete as appropriate.